Pravila
General conditions
DOMAINS.IN.SI – GENERAL CONDITIONS
The general conditions of use of web site domains.in.si, as defined as the web site operator AOI računalniške rešitve d.o.o., Mestni trg 16, 3210 Slovenske Konjice (hereinafter: AOI). AOI is responsible for the published content and execution of orders in accordance with terms and conditions defined herein. AOI supplies goods and services in our own name and for our own account.
PROBLEMS? NOT SATISFIED? NEED HELP?
Despite the effort and good will sometimes things do not go as planned or turn out different than you expected. Maybe there was a mistake or a misunderstanding. Do you need an advice? We will take care of you and will try to correct mistakes, should they happen on our side, in our mutual satisfaction. Send us an e-mail – during the business hours we are accessible on address This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.
The terms and conditions apply to Web shop domains.in.si, they define the customer rights and the business cooperation between AOI and you, the buyer.
1. ABOUT WEB SHOP DOMAINS.IN.SI
The web shop domains.in.si is managed by
AOI računalniške rešitve d.o.o.
Mestni trg 16
SI 3210 Slovenske Konjice (Slovenia)
EU VAT identification number: SI83892184
company business ID: 1754939
company web site: www.aoi.eu
telephone: +386 59 072 200
telefax: +386 59 072 249
e-mail (sales): This email address is being protected from spambots. You need JavaScript enabled to view it.
e-mail (service): This email address is being protected from spambots. You need JavaScript enabled to view it.
2. SUPPLY AND DELIVERY TIME
Domains registered through domains.in.si are supplied by electronic means. This means that the domain name registered is managed through the website domains.in.si .
Orders through the website domains.in.si will be Naročila, podana preko spletne trgovine domains.in.si will be processed as soon as possible, usually within minutes of receiving the order and domain registration payment. However, in some cases the domain registration can take longer, up to 3 business days in Slovenia. If the domain name is not registered within the 3 business days, AOI will allow the buyer to cancel the order with no penalty.
3. PRICES AND PAYMENT TERMS
Prices listed on the domains.in.si website include the value added tax unless specifically written otherwise. The prices are valid at the time of the order and can change at any time.
To accept payment for the orders we provide secure credit card processing of major credit cards (MasterCard, Maestro, VISA, VISA Electron) in cooperation with credit card processing centre Activa through secure web page https://securePay.aoi.eu , which processes all credit card payments through web site domains.in.si. AOI does not collect information about credit cards, and do not store credit card information in any form in our system.
It is also possible to submit payments through bank transfers. You will receive all information (bank account, bank information, SWIFT code, and payment reference number) at the end of submitting your registration order, when you select the method of payment.
4. CANCELLING AN ORDER, RETURN OF DOMAIN NAME
The purchase contract is considered to be valid when the buyer submits payment for ordered goods based on an offer, and AOI accepts the payment for the offer. The buyer may cancel the order without any penalty until the time the domain names are registered. If the buyer is a natural person and the domain names have not yet been used (which means that domain names did not have DNS servers delegated at the time of the registration or anytime after the registration, regardless of the fact if the buyer already set up some content on the actual domain name or not), such buyer may “return” the domain names within 15 days from the registration date, which means the returned domain name will be deleted and payment returned to the buyer. If you want to return a domain name, please write an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it. .
5. PRIVACY
AOI will protect buyer’s personal information. AOI will use the buyer’s personal information to fulfil the order and necessary communication in connection with the order, and will not disclose personal information to any third party (except in cases where required by law). However, the buyer is also responsible to protect their personal information – AOI cannot be held responsibly for any disclosure of personal information when the buyer does not protect their user name and password, uses a weak password or similar.
6. INFANCY
Use of domains.in.si web site is allowed only for persons of legal age.By registering a domain name through the web site you attest you are of legal age (18 years or above).
7. CHANGES IN THE OFFER
We try to maintain accurect and correct content of the web site. However, requests, conditions, business terms of various registries and/or registration service providers, domain prices or other circumstances can change so fast that we are unable to correct them in time. It is also possible that a mistake has been made. In such cases AOI has the right to refuse the delivery of the order and offer an alternate product/service or different terms of purchase; however in such cases AOI must allow the buyer to withdraw from the purchase order.
8. COMPLAINTS, DISPUTES
We respect the consumer protection laws. If you believe your rights as a buyer have been breached, you can send a complaint to e-mail address This email address is being protected from spambots. You need JavaScript enabled to view it. AOI will notify the buyer of the receipt of the complaint and resolve the complaint in as short period as possible. We will try to resolve any complaint in agreement and in mutual interest.
In Slovenske Konjice, 1.6.2011